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Terms of Service

Last Updated:December 15, 2024
Effective Date:January 1, 2025

Important Notice:Please read these Terms of Service carefully before using any financial services provided by Financial Insights Group, LLC ("Chase Tech," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these terms and conditions.

1. Acceptance of Terms

By opening an account, applying for a loan, or utilizing any financial product or service offered by Chase Tech, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with any additional terms and conditions that may apply to specific products or services. If you do not agree to these terms, you must not use our services.

These terms constitute a legally binding agreement between you and Financial Insights Group, LLC. We reserve the right to modify, amend, or update these terms at any time without prior notice. Your continued use of our services following any changes indicates your acceptance of the modified terms.

2. Eligibility and Account Requirements

2.1 Eligibility Criteria

To be eligible for our financial services, you must:

  • Be at least 18 years of age or the age of majority in your jurisdiction
  • Be a legal resident of the United States
  • Possess a valid Social Security Number or Tax Identification Number
  • Provide accurate and complete information during the application process
  • Have the legal capacity to enter into binding contracts
  • Not be subject to any legal restrictions that would prohibit you from using financial services

2.2 Account Opening and Verification

When opening an account with Chase Tech, you agree to provide truthful, accurate, current, and complete information as requested in our application forms. We reserve the right to verify your identity and financial information through third-party services, credit bureaus, and other verification methods as required by law and our internal policies.

You are responsible for maintaining the confidentiality of your account credentials, including usernames, passwords, and security questions. You must notify us immediately of any unauthorized access to your account or any other security breach. Chase Tech will not be liable for any losses resulting from unauthorized use of your account credentials.

3. Deposit Accounts and Savings Products

3.1 High-Yield Savings Accounts

Our high-yield savings accounts offer competitive interest rates that may vary based on market conditions, account balance, and other factors. Interest rates are subject to change at any time without prior notice, though we will make reasonable efforts to communicate rate changes through account statements, email notifications, or updates to our website.

Interest is calculated daily and compounded monthly based on the average daily balance in your account. Interest will be credited to your account on the last business day of each month. Minimum balance requirements may apply to earn the advertised interest rate, and accounts falling below the minimum balance may earn a reduced rate or no interest.

3.2 Deposit Insurance

Deposits held in Chase Tech accounts are insured by the Federal Deposit Insurance Corporation (FDIC) up to the maximum amount permitted by law, currently $250,000 per depositor, per insured bank, for each account ownership category. This insurance protects your deposits in the event of bank failure.

3.3 Account Maintenance and Activity

You agree to maintain sufficient funds in your account to cover any fees, charges, or obligations. Accounts with no activity for a period of 12 consecutive months may be classified as dormant and subject to dormancy fees as permitted by applicable state law. We will make reasonable efforts to contact you before assessing dormancy fees.

4. Loan Products and Credit Services

4.1 Loan Application and Approval

All loan applications are subject to credit approval and verification of information provided. Chase Tech reserves the right to approve or deny any loan application at our sole discretion based on creditworthiness, income verification, debt-to-income ratio, employment history, and other relevant factors.

By submitting a loan application, you authorize Chase Tech to obtain your credit report from one or more credit reporting agencies and to verify your employment, income, and other financial information. This authorization remains in effect throughout the life of any loan or credit relationship with us.

4.2 Interest Rates and Annual Percentage Rate (APR)

Interest rates on loans are determined based on multiple factors including but not limited to: credit score, loan amount, loan term, loan-to-value ratio, type of collateral (if applicable), and current market conditions. Your specific interest rate will be disclosed in your loan agreement and Truth in Lending disclosure.

For variable-rate loans, the interest rate may change periodically based on changes to an underlying index rate, such as the Prime Rate or LIBOR. Rate adjustments will be made in accordance with the terms specified in your loan agreement. We will provide advance notice of rate changes as required by applicable law.

The Annual Percentage Rate (APR) represents the total cost of credit expressed as a yearly rate, including interest and certain fees. The APR may differ from the stated interest rate and provides a more comprehensive measure of the cost of borrowing.

4.3 Loan Terms and Repayment

Loan terms, including repayment schedules, payment amounts, and loan duration, will be clearly specified in your loan agreement. You agree to make all payments on or before the due date specified in your payment schedule. Payments received after the due date may be subject to late fees as outlined in your loan agreement.

You may prepay your loan in full or in part at any time without penalty, unless otherwise specified in your loan agreement. Prepayments will be applied first to accrued interest and then to principal balance. Any prepayment may not reduce or eliminate your obligation to make scheduled monthly payments unless you prepay the loan in full.

4.4 Collateral and Security Interests

Certain loans may require collateral to secure the debt. By accepting a secured loan, you grant Chase Tech a security interest in the collateral specified in your loan agreement. You agree to maintain the collateral in good condition, keep it adequately insured, and not sell, transfer, or encumber the collateral without our prior written consent.

For real estate loans, you agree to maintain property insurance and, if required, flood insurance on the mortgaged property. You must provide proof of insurance to Chase Tech and name us as mortgagee or loss payee on all insurance policies.

5. Fees and Charges

5.1 Account Fees

Chase Tech may charge various fees for account maintenance, transactions, and services. Common fees include but are not limited to:

  • Monthly maintenance fees (may be waived with minimum balance requirements)
  • Overdraft fees and non-sufficient funds (NSF) fees
  • Wire transfer fees (domestic and international)
  • ATM fees for out-of-network transactions
  • Stop payment fees
  • Account closure fees (if closed within specified timeframe)
  • Paper statement fees
  • Expedited service fees
  • Dormant account fees

A complete fee schedule is available upon request and is provided at account opening. Fees are subject to change with advance notice as required by applicable law.

5.2 Loan Fees

Loan-related fees may include:

  • Loan origination fees
  • Application fees
  • Appraisal fees
  • Credit report fees
  • Late payment fees
  • Returned payment fees
  • Loan modification fees
  • Document preparation fees

All applicable fees will be disclosed in your loan estimate and closing disclosure documents as required by the Truth in Lending Act and Real Estate Settlement Procedures Act.

6. Borrower Obligations and Responsibilities

6.1 Payment Obligations

As a borrower, you are obligated to make all payments in accordance with the terms of your loan agreement. Payments must be made in U.S. dollars and received by the due date to avoid late fees. You are responsible for ensuring that payments are received on time, regardless of the payment method used.

If you enroll in automatic payment services, you must maintain sufficient funds in your designated account to cover scheduled payments. You agree to notify us immediately of any changes to your payment account information or if you wish to discontinue automatic payments.

6.2 Information Updates

You must promptly notify Chase Tech of any changes to your contact information, employment status, income, or financial condition that may affect your ability to repay your loan. Failure to provide updated information may result in delays in communication and could affect your account status.

6.3 Prohibited Uses

You agree not to use Chase Tech accounts or services for any unlawful purpose or in violation of any applicable laws or regulations. Prohibited activities include but are not limited to:

  • Money laundering or financing of illegal activities
  • Providing false or misleading information
  • Unauthorized access to accounts or systems
  • Attempting to manipulate or circumvent security measures
  • Using accounts for business purposes when opened as personal accounts
  • Engaging in activities that violate sanctions or export control laws

7. Default and Remedies

7.1 Events of Default

You will be in default under your loan agreement if any of the following occur:

  • Failure to make any payment when due and such failure continues for 30 days
  • Providing false or misleading information in your loan application
  • Filing for bankruptcy or insolvency proceedings
  • Death of the borrower (unless co-borrower assumes the loan)
  • Failure to maintain required insurance on collateral
  • Transfer or sale of collateral without our consent
  • Material breach of any other term or condition of the loan agreement

7.2 Consequences of Default

Upon default, Chase Tech may exercise any or all of the following remedies:

  • Declare the entire unpaid balance of the loan immediately due and payable
  • Report the default to credit reporting agencies
  • Initiate collection proceedings, including legal action
  • Repossess or foreclose on collateral securing the loan
  • Charge additional fees and costs associated with collection efforts
  • Set off amounts owed against any deposits or accounts you maintain with us

You will be responsible for all costs and expenses incurred by Chase Tech in enforcing our rights, including reasonable attorney fees, court costs, and collection agency fees.

7.3 Right to Cure

In certain circumstances, you may have the right to cure a default by bringing your account current within a specified period. We will provide notice of default and any applicable cure period as required by law. However, repeated defaults may result in acceleration of the loan balance without opportunity to cure.

8. Privacy and Data Protection

8.1 Privacy Policy

Chase Tech is committed to protecting your privacy and personal information. Our collection, use, and disclosure of your personal and financial information are governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. We encourage you to review our Privacy Policy carefully to understand how we handle your information.

By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy and as permitted or required by applicable law.

8.2 Information Sharing

We may share your information with:

  • Affiliated companies and subsidiaries
  • Service providers and vendors who assist in our operations
  • Credit reporting agencies
  • Government agencies and regulators as required by law
  • Third parties with your consent
  • Other financial institutions for transaction processing

8.3 Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

You are responsible for maintaining the security of your account credentials and for any activities that occur under your account. You must notify us immediately if you suspect any unauthorized access to your account.

9. Electronic Communications and Disclosures

9.1 Consent to Electronic Delivery

By using our services, you consent to receive communications, disclosures, agreements, notices, and other documents electronically. Electronic communications may be delivered via email, through our website, or through our mobile application. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

9.2 Hardware and Software Requirements

To access and retain electronic communications, you must have:

  • A valid email address
  • Internet access
  • A current web browser with cookies enabled
  • Sufficient storage space to save documents
  • A printer or ability to download documents for your records

9.3 Withdrawal of Consent

You may withdraw your consent to receive electronic communications at any time by contacting us at (312) 555-1212 or info@chase.com. If you withdraw consent, we may charge fees for paper delivery of documents, or we may close your account if electronic delivery is required for the service.

10. Dispute Resolution and Arbitration

10.1 Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms of Service or your relationship with Chase Tech shall be resolved through binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

The arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court having jurisdiction.

10.2 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and Chase Tech individually. To the full extent permitted by law, no arbitration or proceeding shall be joined with any other, no dispute shall be arbitrated on a class-action basis, and you waive any right to participate in a class action lawsuit or class-wide arbitration.

10.3 Opt-Out Right

You have the right to opt out of this arbitration agreement by sending written notice to Financial Insights Group, LLC, 123 Main Street, Suite 400, Chicago, IL 60601, within 30 days of first accepting these Terms of Service. Your notice must include your name, address, account number, and a clear statement that you wish to opt out of the arbitration agreement.

11. Limitation of Liability

11.1 Disclaimer of Warranties

Chase Tech services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

11.2 Limitation of Damages

To the maximum extent permitted by law, Chase Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to use our services.

Our total liability to you for any claims arising from or related to these Terms of Service shall not exceed the amount of fees paid by you to Chase Tech in the 12 months preceding the claim, or $100, whichever is greater.

12. Regulatory Compliance and Legal Notices

12.1 Regulatory Oversight

Chase Tech operates under the supervision and regulation of federal and state banking authorities. We comply with all applicable laws and regulations, including but not limited to:

  • Truth in Lending Act (TILA)
  • Truth in Savings Act (TISA)
  • Equal Credit Opportunity Act (ECOA)
  • Fair Credit Reporting Act (FCRA)
  • Real Estate Settlement Procedures Act (RESPA)
  • Bank Secrecy Act (BSA)
  • USA PATRIOT Act
  • Gramm-Leach-Bliley Act (GLBA)
  • Electronic Fund Transfer Act (EFTA)

12.2 Equal Credit Opportunity

Chase Tech does not discriminate on the basis of race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract), or because all or part of your income derives from any public assistance program. If you believe you have been discriminated against, you may file a complaint with the appropriate regulatory agency.

12.3 Anti-Money Laundering Compliance

Chase Tech maintains a comprehensive anti-money laundering (AML) program in compliance with the Bank Secrecy Act and USA PATRIOT Act. We may request additional documentation to verify your identity and the source of funds. We reserve the right to refuse service or close accounts if we cannot adequately verify your identity or if we suspect illegal activity.

13. Account Closure and Termination

13.1 Voluntary Closure

You may close your account at any time by providing written notice to Chase Tech. You must repay all outstanding balances, fees, and charges before closing your account. If you close your account within a specified period after opening (typically 90-180 days), you may be subject to an early closure fee.

13.2 Involuntary Closure

Chase Tech reserves the right to close your account or terminate your access to services at any time, with or without cause, and with or without notice. Reasons for involuntary closure may include:

  • Violation of these Terms of Service
  • Suspected illegal activity or misuse of services
  • Providing false or misleading information
  • Excessive returned payments or overdrafts
  • Failure to maintain minimum balance requirements
  • Prolonged account inactivity
  • Regulatory or legal requirements

13.3 Effect of Termination

Upon termination of your account, all outstanding obligations become immediately due and payable. You remain liable for all fees, charges, and obligations incurred prior to termination. Provisions of these Terms of Service that by their nature should survive termination shall continue in effect, including but not limited to arbitration provisions, limitation of liability, and indemnification obligations.

14. Modifications to Terms

Chase Tech reserves the right to modify these Terms of Service at any time. We will provide notice of material changes by posting the updated terms on our website, sending email notification to your registered email address, or including notice with your account statement. Changes will become effective 30 days after notice is provided, unless a different effective date is specified.

Your continued use of our services after the effective date of any changes constitutes your acceptance of the modified terms. If you do not agree to the modified terms, you must discontinue use of our services and close your account before the effective date.

15. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Illinois and applicable federal law, without regard to conflict of law principles. Subject to the arbitration provisions in Section 10, any legal action or proceeding arising out of or relating to these Terms of Service shall be brought exclusively in the state or federal courts located in Cook County, Illinois.

16. Miscellaneous Provisions

16.1 Entire Agreement

These Terms of Service, together with any additional agreements, disclosures, and policies referenced herein, constitute the entire agreement between you and Chase Tech regarding your use of our services and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

16.3 Waiver

No waiver of any provision of these Terms of Service shall be deemed a further or continuing waiver of such provision or any other provision. Chase Tech's failure to enforce any right or provision shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer your rights or obligations under these Terms of Service without our prior written consent. Chase Tech may assign or transfer its rights and obligations at any time without notice or consent, including in connection with a merger, acquisition, or sale of assets.

16.5 Force Majeure

Chase Tech shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, labor disputes, government actions, telecommunications failures, or internet service provider failures.

17. Contact Information

If you have questions about these Terms of Service or need to contact us regarding your account, please use the following contact information:

Financial Insights Group, LLC

123 Main Street, Suite 400

Chicago, IL 60601, USA

Phone: (312) 555-1212

Email: info@chase.com

Acknowledgment:By using Chase Tech services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Please retain a copy of these terms for your records.